Business consulting services for complex, regulated environments.

All services focus on business, operations, and reporting. We do not provide medical advice, diagnosis, treatment, or patient care.

View pricing & engagement formats

Core service lines

Service

Operations & workflow optimization

We map how work moves today, highlight friction points, and design future workflows that your team can follow consistently.

  • Process mapping and stakeholder interviews
  • Future-state diagrams with swimlanes
  • Exception handling and escalation paths
Service

Revenue cycle & billing process consulting

Our work focuses on business processes only—no guarantees, no clinical billing advice. We clarify who does what, when, and with which information.

  • Front-office data capture & verification steps
  • Work queue design and ownership
  • Reporting for backlogs and follow-ups
Service

Compliance readiness & policy documentation

We help you organize business-side policies, procedures, and responsibilities so your teams know what “good” looks like.

  • Policy and SOP inventories
  • Drafting and refinement of business policies
  • Checklists and role-specific guides

Enablement & implementation support

Enablement

Staff training & SOP development

Translating the way you want work to happen into practical, role-specific documents and walkthroughs.

  • Standard operating procedures (SOPs)
  • Quick-reference job aids
  • Training session outlines and slide content
Implementation

Vendor selection & implementation support

Supporting your team as you choose and implement vendors—without reselling software or acting as a medical vendor.

  • Requirements definition and evaluation criteria
  • RFP language and scoring templates
  • Implementation checklists and governance
Analytics

Reporting & performance dashboards

Clarity on which non-clinical metrics to track, how to calculate them, and how to present them in an executive-friendly way.

  • Metric definitions and source-of-truth mapping
  • Prototype dashboards and scorecards
  • Hand-off to your analytics or vendor teams

Advisory retainers & strategy workshops.

For leadership teams that want a consistent, external business partner to stress-test plans and sequence operational improvements.

Discuss an advisory retainer
Format

Executive strategy sessions

Monthly or quarterly digital sessions focused on your top 2–3 operational questions and the decisions tied to them.

Format

Team workshops

Structured working sessions with cross-functional teams to align on workflows, responsibilities, and reporting.

Access

As-needed advisory

Pre-agreed hours per month for targeted questions and document review, managed through digital channels.