Advisory for complex, regulated operations

Make your business run like your best day, every day.

American Rheumatology Network partners with healthcare-related and professional organizations to streamline operations, clarify accountability, and build reporting you can run a business on—without touching medical decisions or clinical care.

Digital consulting only. No medical advice, diagnosis, or treatment.

Engagements
4–12 weeks

Structured around discovery, design, implementation support, and review.

Delivery
100% digital

Workshops, working sessions, and documentation delivered remotely.

Format
Consulting only

Operational and business guidance; your teams own clinical decisions.

Operational clarity for leaders who need clean answers.

We help leadership teams understand how work actually moves through the organization, where value is lost, and what to change first on the business side of care and professional services.

All services are delivered remotely, with documentation you can share across your organization.

Service line

Operations & workflow optimization

Mapping how work moves today, then designing simpler, more reliable workflows that reduce rework and confusion for your team.

  • Current-state process mapping and interview summaries
  • Future-state workflow designs and swimlanes
  • Handover points, exceptions, and escalation paths
Service line

Revenue cycle & billing process consulting

Clarity on where business-side friction occurs in your billing processes—without making clinical or legal promises.

  • Front-office intake and data quality checks
  • Work queues, follow-up cadence, and responsibilities
  • Exception reporting and backlog management
Service line

Reporting & executive dashboards

Designing the operating reports your leadership team needs to make decisions quickly, without drowning in raw exports.

  • Metric definitions and calculation logic
  • Prototypes of dashboards and scorecards
  • Implementation support with your preferred tools
Engagement snapshot
How a typical project is structured
Discovery sessions 3–5 Video calls Working drafts 3–7 Shared documents Key stakeholders 3–10 Cross-functional

A consulting cadence that fits how your leadership team works.

Every engagement follows a defined path with milestones, check-ins, and clear deliverables. No surprises, no open-ended retainers unless you ask for one.

Explore the full process

Discovery & scope

1–2 weeks · Digital interviews & document review

We clarify what you’re trying to solve, who is involved, and what success looks like from a business and operations perspective.

Design & options

1–3 weeks · Draft workflows & reporting views

We present practical options, trade-offs, and phased recommendations so you can choose what to implement now and what to defer.

Implementation support

2–4 weeks · Working sessions with your teams

We support your internal teams and vendors as they implement the agreed designs, acting as a sounding board and coordination point.

Review & next steps

1 week · Retrospective & roadmap

We close with a short review, capturing what changed, what’s still in motion, and the next set of priorities for your operations roadmap.

Sample scenarios from previous consulting work.

Illustrative examples only. We never share client names or protected information.

View all sample scenarios

Multi-site specialty practice with inconsistent billing workflows

We mapped current non-clinical workflows across three locations, clarified roles for front-office and billing teams, and defined a single set of handoffs for insurance follow-up and patient statements.

Revenue cycle operations Multi-site coordination Exception reporting

Professional services firm without a consistent operating review

We introduced a simple monthly rhythm—portfolio review, staffing overview, and backlog spotlight—supported by lightweight reporting templates their existing tools could produce.

Operating rhythm Leadership reporting Templates & SOPs

Clinic leadership team aligning on vendor responsibilities

We documented vendor responsibilities, internal roles, and escalation paths so leadership could hold partners accountable while keeping clinical decisions with clinicians.

Vendor governance RACI & accountability Contractual SLAs

Ready for a structured, business-first conversation?

Share a brief description of your organization and what you’d like to solve. We’ll respond within 24–48 business hours with next steps.

Start with a short form